Your privacy matters. This Policy explains what personal data kicautoto collects, why we collect it, how we process and protect it, and what rights you hold as a data subject under applicable law.
All data transmitted between your device and kicautoto's servers is encrypted using industry-standard 256-bit SSL/TLS protocols — the same level used by major Malaysian banks including Maybank and CIMB.
kicautoto does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate your account and improve the Platform.
Data collected for one purpose is not repurposed for unrelated activities. Account registration data is used for account management; payment data is used exclusively for transaction processing.
You have the right to access, correct, export, and request deletion of your personal data at any time. kicautoto processes all data rights requests within 30 days of receipt.
We collect only the personal data that is genuinely necessary for the services you use. We do not collect superfluous information and periodically review our data inventory to remove what is no longer needed.
In the unlikely event of a personal data breach that poses a risk to your rights, kicautoto will notify affected players promptly and take immediate remedial action in accordance with applicable regulatory requirements.
kicautoto ("we", "us", "our", "the Company") is committed to protecting the privacy and personal data of every individual who visits, registers on, or interacts with our online gaming and sports betting platform at kicautoto.cam (the "Platform"). This Privacy Policy ("Policy") explains in clear, plain English how kicautoto collects, uses, stores, shares, and protects personal information in connection with the services we provide to players in Malaysia and other permitted jurisdictions.
This Policy applies to all personal data processed by kicautoto in connection with the operation of the Platform, including data collected during account registration, identity verification (KYC), deposits and withdrawals via services such as Touch 'n Go eWallet, DuitNow, FPX, Maybank, and CIMB, as well as data generated through your ongoing use of the Platform's gaming and sports betting features.
By creating a kicautoto account or otherwise using the Platform, you acknowledge that you have read, understood, and consented to the collection and use of your personal data as described in this Policy. If you do not agree to this Policy, you must refrain from using the Platform and contact our support team to arrange account closure.
For the purposes of this Privacy Policy, the following definitions apply:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial data, and online identifiers. |
| "Data Controller" | kicautoto, which determines the purposes and means of processing personal data collected through the Platform. |
| "Data Processor" | A third party that processes personal data on behalf of kicautoto under a contractual agreement (e.g., payment processors, KYC verification providers). |
| "Data Subject" | The individual to whom personal data relates — in most cases, a registered kicautoto Player. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, use, disclosure, transfer, or deletion. |
| "KYC" | Know Your Customer — the identity and document verification process used to confirm a Player's identity before withdrawal privileges are activated. |
| "Cookies" | Small text files placed on your device by a website to store information about your browsing session and preferences. |
kicautoto collects the following categories of personal data in connection with the provision of its services:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number (MyKad / Passport) | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile phone number, residential address | Account communication, support, transaction notifications |
| Financial Data | Bank account details, e-wallet identifiers (e.g., TnG eWallet account), transaction history, deposit and withdrawal records | Payment processing, fraud prevention, regulatory reporting |
| KYC Documents | Photos of Malaysian IC (MyKad), Driver's Licence, Passport, utility bills, selfies holding ID | Identity verification, anti-money laundering (AML) compliance |
| Gaming Activity Data | Bet history, game session logs, wagering amounts, win/loss records, bonus usage | Account management, responsible gambling monitoring, dispute resolution |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, geolocation | Platform security, fraud detection, regulatory jurisdiction verification |
| Communication Data | Live chat transcripts, email correspondence, support tickets, WhatsApp messages sent to official channels | Support resolution, quality assurance, dispute evidence |
| Preference Data | Language preference, game category preferences, notification settings | Platform personalisation, user experience improvement |
kicautoto collects personal data through the following channels and mechanisms:
kicautoto processes personal data only where a lawful basis exists. The primary bases on which we rely are as follows:
kicautoto uses personal data for the following specific purposes:
kicautoto does not sell or rent your personal data to third parties. We may share your data with carefully selected third parties only in the following circumstances:
kicautoto operates globally and may transfer personal data to third-party service providers located outside Malaysia. Where such transfers occur, kicautoto takes all reasonable steps to ensure that your personal data receives an adequate level of protection, including:
For further information about the safeguards we apply to international data transfers, please contact our support team at the details provided in Section 15 of this Policy.
kicautoto retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account Registration Data | Duration of account + 5 years post-closure | Regulatory / AML compliance |
| KYC Documents | 5 years from submission or account closure (whichever is later) | Anti-money laundering regulatory requirement |
| Financial Transaction Records | 7 years from transaction date | Accounting and regulatory requirements |
| Gaming Activity Logs | 3 years from date of activity | Dispute resolution, responsible gambling monitoring |
| Support Communications | 2 years from closure of support ticket | Quality assurance, dispute evidence |
| Technical / Log Data | 12 months from collection | Security and fraud monitoring |
| Marketing Consent Records | Until consent withdrawn + 1 year | Consent management compliance |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with industry best practices. Where data cannot be immediately deleted due to ongoing legal proceedings or regulatory requirements, it will be restricted from further processing until deletion is possible.
kicautoto uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. They do not contain personally identifiable information on their own but may be linked to your account or session.
The following categories of cookies are used on the kicautoto Platform:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Session management, login authentication, security tokens, fraud prevention. Required for the Platform to function correctly. | No — disabling will prevent Platform access | |
| Remembering your language preference, display settings, and responsible gambling tool selections. | Yes — some Platform personalisation features will be lost | |
| Anonymised data on Platform usage patterns, page performance, and feature engagement — used to improve the Platform experience. | Yes — Platform functionality is unaffected |
You may manage your cookie preferences through your browser settings at any time. Please note that disabling essential cookies will prevent you from logging into or using the kicautoto Platform.
As a data subject, you hold the following rights in respect of the personal data kicautoto holds about you. You may exercise any of these rights by contacting our support team as described in Section 15:
You have the right to request a copy of the personal data kicautoto holds about you, together with information about how and why it is processed.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. Many details can be updated directly within your Account Settings.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
You may request that we restrict processing of your personal data in specific circumstances — for example, while the accuracy of data is being verified or a complaint is being assessed.
You have the right to receive a copy of the personal data you have provided to kicautoto in a structured, commonly used, machine-readable format where technically feasible.
You may object to the processing of your personal data where we rely on legitimate interests as our lawful basis. We will assess your objection and either cease processing or provide documented reasons why we are entitled to continue.
All data rights requests will be acknowledged within 5 business days and resolved within 30 calendar days of receipt of a complete request and satisfactory identity verification. Where a request is complex or involves multiple elements, this period may be extended by a further 30 days, and you will be informed of the extension.
kicautoto is strictly an adults-only platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect, process, or retain personal data from persons under the age of 21.
As part of our account registration and KYC processes, we take active steps to verify the age of all Players. Where we become aware — through any means — that personal data has been collected from a person under the age of 21, we will immediately:
If you are a parent or guardian and believe that a person under your care has registered on the kicautoto Platform, please contact our support team immediately using the details in Section 15. We will investigate and take appropriate action within 48 hours.
kicautoto implements a multi-layered approach to data security, combining technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include, but are not limited to:
kicautoto reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or the way we operate the Platform. The date of the most recent revision is displayed at the top of this page.
Where amendments are material — meaning they significantly affect how we collect, use, or share your personal data — kicautoto will provide advance notice by posting a prominent notice on the Platform and, where practicable, by email to the address registered on your Player Account. Minor or clarificatory changes may be made without direct notice.
Your continued use of the kicautoto Platform following the publication of any amended Privacy Policy constitutes your acknowledgement and acceptance of the updated terms. If you do not accept the amended Policy, you must cease using the Platform and contact support to arrange account closure.
We recommend bookmarking this page and reviewing it periodically — particularly after receiving any notification from kicautoto regarding policy changes.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how kicautoto has handled your personal data, please contact our team using any of the following channels:
Support is available in English, Bahasa Melayu, and Chinese. When submitting a data rights request, please provide your registered account username and a clear description of your request. We may need to verify your identity before processing certain requests — this is a security measure to ensure your data is not disclosed to an unauthorised party.
Complaints: If you are dissatisfied with kicautoto's response to any privacy concern, you have the right to lodge a formal complaint with the relevant data protection authority in your jurisdiction. kicautoto will cooperate fully with any regulatory investigation into our data processing practices.
Your personal data is protected by industry-leading security, strict purpose limitation, and a team that takes privacy seriously. Join over 500,000 Malaysian players who trust kicautoto with their gaming experience. For players aged 21 and above only.
Play responsibly. 21+ only. By using kicautoto you agree to our Terms & Conditions and this Privacy Policy.